Returns & Refund Policy

You have 30 calendar days to cancel or return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

All our transactions are also fully protected by your consumer rights via the ODR Platform

Refunds

If you believe the item(s) to be faulty, we are happy for you to send the item back to the address listed below.

Adams + Russell Coffee Roasters, Argyle Industrial Estate, 8 Appin Road, Birkenhead, CH41 9HH

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 5 working days, depending on your card issuer’s policies.

For non-faulty items, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you have any questions on how to return your item to us, contact us using the below information

Adams + Russell Coffee Roasters

Argyle Industrial Estate

8 Appin Road

Birkenhead

CH41 9HH

0151 647 4210

info@adamsandrussell.co.uk